Agents
Performance of Agents
| ID | Agent Name | Total Tickets | Open Tickets | Resolved Tickets | Avg. Resolution Time | Satisfaction Rate | Availability | Action |
|---|---|---|---|---|---|---|---|---|
| #JAN-854 |
Oliver Khan
|
230 | 20 | 75 | 2.5 hours |
80%
|
Available |
|
| #FEB-853 |
Ava Cooper
|
180 | 16 | 35 | 1.4 hours |
75%
|
Available |
|
| #MAR-852 |
Isabella Evans
|
150 | 35 | 45 | 3.2 hours |
80%
|
Available |
|
| #APR-851 |
Mia Hughes
|
75 | 86 | 25 | 4.5 hours |
100%
|
Available |
|
| #MAY-850 |
Noah Mitchell
|
320 | 90 | 10 | 3.8 hours |
100%
|
Not Available |
|
| #JUN-849 |
Sophia Carter
|
120 | 55 | 20 | 5.3 hours |
60%
|
Available |
|
| #JUL-852 |
Isabella Evans
|
150 | 35 | 45 | 3.2 hours |
80%
|
Available |
|
| #AUG-851 |
Mia Hughes
|
75 | 86 | 25 | 4.5 hours |
100%
|
Available |
|
| #SEP-850 |
Noah Mitchell
|
320 | 90 | 10 | 3.8 hours |
100%
|
Not Available |
|
| #OCT-849 |
Sophia Carter
|
120 | 55 | 20 | 5.3 hours |
60%
|
Available |
|
Showing 10 of 36 results